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60 Day Auto-Empty Dustbin Charging Station, AIVI 3.0, dToF LiDAR Mapping, OZMO 3.0 Oscillating Mopping System
Available: Available for pre-ordering
R18,999
DEEBOT T10 Plus falls between our entry-level N8 series and flagship X1 Series and is the successor to the popular T8 and T9 series.
KEY FEATURES & BENEFITS:
1. An intelligent cleaning process leverages on advanced AIVI 3.0 AI-based obstacle avoidance technology and TrueMapping 2.0 dToF LiDAR technology.
2. A humanized YIKO Voice Assistant that offers a uniquely immersive experience.
3. Efficient Auto-Empty Station automatically self-empties the internal dustbin.
4. Powerful Cleaning Performance – 3000Pa for more powerful suction and enhanced OZMO™ Pro 3.0 Oscillating Mopping System
MAIN FEATURES:
• 4in1 Deep Cleaning System:
With dual side brushes, a floating main brush, 3000Pa Powerful Suction Power and OZMO™ Pro 3.0 Oscillating Mopping System enable an integrated sweep, suction, and strong mop for deep and efficient cleaning, ensuring no stubborn stains remain.
• Self-learning with Upgraded AIVI 3.0 Technology – Say Bye To Getting Stuck:
AIVI 3.0 is equipped with The Horizon Sunrise® 3 processor and starlight RGB camera for excellent obstacle avoidance experiences.
The Artificial Intelligence computing power and astrophotography-grade RGB camera with autopilot technology, enhances obstacle avoidance and human recognition capabilities, allowing the integrated vision and machine learning to become your smartest home cleaning partner.
AIVI 3.0 technology can now intelligently recognize more objects like shoes, socks, cables, U-shaped chairs, and small rugs and learns more about its environment after each clean.
AIVI 3.0 technology enables the robot to recognize and avoid obstacles 200% faster with a 60% reduction in entanglement rate compared to our none AIVI products.
Every time cleaning ends, AIVI 3.0 technology generates a report which maps objects which were recognized by the AI and examines how DEEBOT T10 was affected during the clean.
With that data DEEBOT T10 can learn and adapt to home environments better in order to optimize how it cleans, the more cleans the more it learns and cleans better.
• Say Hi To Your Pet From Anywhere with Live Video Streaming:
With on-demand live video streaming from your moving DEEBOT T10, benefit from a new level of monitoring and reassurance.
You can check whether you’ve forgotten to close a window or left the shower running by controlling DEEBOT T10 by manual control or by directing it to specific spots to see it with the real-time camera app.
And with a 148.3-degree FOV (Field of View) recognition range, enables it to identify and capture clear images of static and moving objects, even in the dark.
The live video streaming function is password-protected, users must first set up a password to access the live video streaming function.
• Encrypted Data Transmission:
Advanced encryption is applied for data security when the data is transmitted from DEEBOT T10 to a user’s smartphone.
DEEBOT T10 also is certified for ETSI EN 303 645 standard, making it compliant and protected against the highest levels of cybersecurity threats.
• Air Freshener:
DEEBOT T10 PLUS is compatible with our air freshener capsules (sold separately), so it leaves every area of your home looking—and smelling—fresh and clean.
Replacement Air Fresheners (Wild Bluebell as well as Cucumber & Oak flavourers) are locally available.
• TrueMapping 2.0 dToF LiDAR Path Planning Technology – 2X Coverage & 4X Accuracy:
No matter how complicated your home is, DEEBOT T10 optimal TrueMapping 2.0 dToF LiDAR technology can easily create and save maps and navigate quickly and efficiently, it even navigates and maps flawlessly in pitch black darkness – push the limits and get your home thoroughly clean.
It creates a real-time, highly precise map of your home’s floors for more complete and efficient cleaning, in addition to preventing missed spots, it allows users to precisely see where exactly DEEBOT T10 is in their home.
Based on dToF LiDAR technology, which is mainly used in the aerospace and autonomous driving industry, provides millimeter-level object detection.
Compared to industry standard LDS LiDAR laser navigation technology, it can measure double the distance ranging from 0.1 m to 10 m; while increasing the measurement accuracy by 4 times.
Larger family homes benefit particularly, as it improves cleaning efficiency and builds more detailed and accurate home cleaning maps.
Thanks to TrueMapping 2.0, DEEBOT T10 can quickly and accurately recognize environmental information, and can accurately reposition itself, even if it is moved during cleaning, it can quickly return to the position and continue to scan unfinished parts of your home.
• Built-in YIKO Voice Assistant:
Simply activate your DEEBOT T10 with nothing but a few words.
The all-new intelligent voice control technology helps you guide DEEBOT T10 to start its cleaning job effortlessly.
Ecovacs is also the first brand in the industry to integrate a local voice assistant in a robot vacuum cleaner.
• Follow My Voice:
Simply activate your DEEBOT T10 smart robot with ‘OK YIKO’ and ask it to come to your location, it responds within 5 meters of a user’s voice.
DEEBOT T10 is our second model (after the X1 series) with this onboard voice assistant and sound source localization technology.
• Auto-Empty Station – Holds Up To 60 Cleaning Days Of Debris:
Once DEEBOT T10 has completed its cleaning, the Auto-Empty Station with its high-density, smooth dust collection air-duct design for the best seal effect, coupled with ultra-power 21 000Pa 1000W suction power, will suck all the collected dirt from DEEBOT T10’s internal dustbin within just 10 seconds and transfer it to the Auto-Empty Stations’ 3.2L hypoallergenic dust bag that auto-seals ensuring no dust particles escape into the air (2 replacement 3.2L dust bags are included and Ecovacs replacement 3.2L dust bags are locally available).
Users must never worry about checking DEEBOT T10 internal dustbin, making it extremely convenient for pets families that have to deal with a lot of pet hair and home dirt.
The design of the Auto-Empty Station has also been revised to prevent unsuccessful debris/hair transfer from DEEBOT T10 to the Auto-Empty Station.
The ECOVACS HOME App also supports Auto/Manual Dust Collection mode for users to choose in different scenarios.
The Auto-Empty Station’s brand-new, all pure white, perfectly matches the design of DEEBOT T10 for a more unified and elegant aesthetic, slotting seamlessly and effortlessly into your home.
• 3.2L Large High-Efficiency Dust Bag Retains Dangerous Dust Particle:
With its fully sealed design, the 3.2L dustbin bags can effectively isolate dust, hair, and allergens as small as 0.3 micrometers.
The design of the sliding disposable dust bag in the Auto-Empty Station makes the dust bag easy to install and remove.
In order to protect the user’s health, the bag is also equipped with a soft rubber self-sealing structure, enabling it to self-seal when removed, ensuring that no dust can escape.
It can be thrown away after 2 months if used every day, for a zero dust cleaning experience.
Users can set DEEBOT T10 to manual dust collection (collecting from the DEEBOT 10’s internal bin) or automatic dust collection (automatically transferring the collected dirt and debris to the Auto Empty Station) according to the household area, ground dirt, and personal cleaning needs.
• Enhanced OZMO™ Pro 3.0 Oscillating Mopping System:
DEEBOT T10 includes the OZMO PRO 3.0 mopping system that is electrically powered to enable high-frequency vibration that works at a maximum 600scrubs/min, allowing it to remove stubborn stains, and is suitable for different floor materials with 3 oscillating speed levels:
Soft (350times/min) – general cleaning
Standard (480times/min) – daily cleaning
Strong (600times/min) – deep cleaning
OZMO PRO 3.0 is designed for exceptional deep cleaning on hard surfaces and can intuitively avoid carpets when mopping.
OZMO PRO 3.0 improvements to the older Deebot T8/T9’s OZMO PRO 2.0 are as follows:
1. DEEBOT T10’s OZMO Pro 3.0 now has 3 oscillating speed levels while the T8/T9 OZMO PRO 2.0 only had one.
2. DEEBOT T10’s OZMO PRO 3.0 has an increased maximum oscillating speed of 600times/min making it much more efficient in removing stubborn stains, in comparison, Deebot T8/T9 OZMO PRO 2.0 only had one (which was 480 times/min).
3. DEEBOT T10 OZMO PRO 3.0 now has additional water opening ejection port (totaling to 4 ports compared to 3 ports of OZMO PRO 2.0) allowing it to release water more consistently.
• 3000Pa Suction Power:
Powerful 3000Pa of suction power allows Deebot T10 to effectively vacuum the dust off of both hard floors and carpets, while effortlessly pulling up dust and dirt particles that hide deep between floor cracks.
It can also automatically boosts power when switching from hard floors to carpets for deep-down cleaning.
Deebot T10 has 4 suction levels:
1. Silent mode (only sweeping)
2. Standard mode (daily floor cleaning);
3. Strong mode (deep floor cleaning);
4. 3000Pa super mode (more efficient in removing dust and particles from carpets and floor joints)
• Advanced App Control:
Clean your home anywhere, anytime.
App connectivity lets you take control and schedule a clean, or monitor the current cleaning status in real-time from the palm of your hand, even when not at home.
• Anti-Collision System:
With its proximity sensors embedded within its bumper and soft cushion bumpers, paired with AIVI 3.0 Artificial Intelligence, TrueMapping 2.0 dToF LiDAR, you can feel safe knowing your DEEBOT T10 will protect your valuables at home while cleaning.
• 3D Mapping:
Monitor and customize your cleaning with our upgraded ECOVACS HOME App.
DEEBOT T10 is equipped with a brand-new advanced 3D map, not only can you see in real time the detailed home map curated by DEEBOT T10, but you can also personalize it by editing the 3D map, creating a more fun and efficient experience.
With 3D maps, simply tap a piece of furniture on the map to clean around it!
New Quick Mapping also creates a map of your home in minutes, so you can immediately begin customizing your cleanings – label rooms, clean specific areas, set up boundaries, and more.
• Advanced Map Management:
Users can name different areas on the map, then simply swipe to send their DEEBOT T10 to the designated area.
Users can draw out designated areas that need the most cleaning attention on the map and can even see the exact size of the target cleaning area and let DEEBOT T10 finish the task more efficiently, users can also easily label room types, divide and merge areas.
• Multi-Floor Mapping:
Saves up to 3-floor maps and can automatically detect and choose the right map for the floor for more efficient cleaning.
Users can also customize which room they would like the robot to clean on each floor.
• Virtual Boundary & No Mop Zones:
Sometimes there are areas of your house you don’t want to be disturbed.
By using the ECOVACS Home App users can maintain privacy and satisfy cleaning needs by creating virtual boundaries to define restricted areas, restricting the DEEBOT T10 from entering them.
Create a No-Mop Zone to prevent DEEBOT T10 from going to certain areas when mopping.
• Long-Lasting Battery:
With a 5200mAh battery, one charge powers the DEEBOT T10 for under 4.3 hours (260 minutes) working time (under standard suction power setting and working on a hard floor), allowing it to easily clean incredibly large homes.
• Continuous Clean – Recharge & Resume Automatic Charging:
Is 260 minutes of cleaning not enough? Then forget cleaning range anxiety with Continuous Clean.
When running low on charge (15%), DEEBOT T10 will automatically return to the Auto-Empty Station charging dock.
Once 90% charged, it will return to where it left off and will resume the clean giving your home a seamless and superior clean.
• Carpet Detection Technology – Simultaneously Vacuum & Mop:
Allows DEEBOT T10 to automatically increase suction power on carpets when vacuuming and automatically avoid carpets when mopping, keeping the cleaning experience completely automated.
• Strong Mobility Performance:
The robot can easily cross obstacles like doorsills up to 20mm.
• Smart Home Compatible:
Experience convenient, hands-off controls.
If you are a Google Home or Amazon Echo user, you can link your smart home devices to your DEEBOT T10, and tell it when and how to start cleaning.
• Scheduled Cleaning:
Never come home to a messy house again.
Simply schedule a clean when you’re away and let your DEEBOT T10 take care of the rest.
• Stair Safety Technology:
With several advanced downward facing sensors, DEEBOT T10 can automatically sense a drop-off area and will safely reverse away to continue to efficiently clean your home, don’t worry about your DEEBOT T10 ever falling downstairs
• High-Efficiency Filter Filters 99% of Dust Particles:
The DEEBOT T10 filter has 3 dust filtration layers – Filter Net, Sponge, and HEPA Filter Element.
Together they can effectively filter 99% of the dust particle matters, such as dust and allergens as small as 2.5 micrometer, drastically reducing airborne matters triggered by vacuuming, and carefully guarding the health of users.
The HEPA Filter Element is also washable for reuse.
• Dual Side Brushes with External Expansion:
The side brush external expansion design enables DEEBOT T10 to reach infinitely close to the edges and corners of a room.
Compared with the single side brush design of competing robot vacuum cleaner, our external expansion side brushes design can cover a much wider cleaning area, and clean more dust and dirt in a room’s corner.
• Large Detachable Main Brush:
With a wide, floating main brush, alternating long and short bristles combined with a rubber brush that presses closely against the ground, enables the main brush to easily dislodge any dirt and debris from the ground.
It is also detachable and easy to be removed for convenient user maintenance.
The included Multifunction Cleaning Tool can help to cut off any hair that has gotten tangled on the main brush.
• Large Internal Dustbin:
DEEBOT T10 has a large 400mL transparent internal dustbin, designed with a one-handed installation and removal handle which greatly prevents user contact with the collected dirt whenever users wish to manually remove the internal dustbin.
• Voice Reporting – Stay In The Loop:
Set your DEEBOT 10 to report what it is doing and give you real-time updates.
• Supports Multiple Wi-Fi Networks:
Have a large home? No problem, DEEBOT T10 can support multiple Wi-Fi networks and can automatically switch between networks depending on signal strength.
• OTA:
Stress-free updates.
DEEBOT T10 manages its own firmware updates using OTA – ‘Over The Air’ technology, offering users the latest features.
Users can simply set it to auto-update at specific times in the app to gain access to newer software functions and patches.
SPECIFICATIONS:
Auto-Empty Station:
Auto Dust Collection: Yes
Dust Collection Duration: 10s
Dust Collection Noise dB(A): ?80
Dust Bag Capacity (L): 3.2
Navigation:
Navigation Type: TrueMapping 2.0
Obstacle Avoidance: AIVI 3.0
Cleaning Function:
Cleaning mode: Auto, Custom, Area
Ultrasonic Carpet Detection: Yes
Main Brush Pressure Boost: Yes
Suction Level Adjustment: Manual
Vacuum Level (MAX): 3000pa
Dust Box Capacity (L): 0.4
Dust Box Filter: Filter Net + Sponge + High-Efficiency Filter
Washable Filter: Yes
Filter Level: F9
Dust Box Detection: Yes
Main Brush Type: Floating Main Brush
Main Brush Material: Ground Rubber
Tangle Detection: Yes
Mopping Function:
Cleaning Mode: Sweep and Mop
Water Level Adjustment: 3 level
Water Tank Capacity (ml): 240
Barrier Crossing Ability (mm): 20/20
Mop Dimension (cm²): 210
Deebot Specs:
Deebot Dimension (mm) : 353 x 353 x 103.3mm
Noise-Standard Mode dB(A) : ?66 (sweep) ?68 (sweep&mop)
Battery Type: Li-ion
Battery Capacity (mAh): 5200mAh
Number of Cells: 8
Working Time on Hard Floor-Silent Mode (Sweep) (min): 260
Working Time on Hard Floor-Standard Mode(Sweep) (min): 195
Working Time on Hard Floor-Silent Mode (Sweep & Mop) (min): 240
Working Time on Hard Floor-Standard Mode (Sweep & Mop) (min): 180
Charging Time(H): 6.5
DEEBOT Rated Power(W): 45
DEEBOT Working Voltage (V): 14.8
Auto-Empty Station Specs:
Station Dimension(mm) : 365 x 360 x 350mm (without water-resistant pad)
Station Rated Power (W): 1000 (dust collection)
Rated Working Voltage (V): AC: 100 – 120V 50 – 60Hz
Rated Output: 20 V ==1 A
Packing & Accessories:
Net Weight (KG): 10.1
DEEBOT Net Weight (KG): 4.3
Station Net Weight (KG): 5.8
Gross Weight (KG): 14.3
Outer Carton Dimension(mm): 479 x 432 x 411mm
Please note the following accessories and parts are available locally but sold separately:
– Ecovacs Deebot T10 Washable Mopping Cloths (Pack of 3 Cloths)
– Ecovacs Deebot T10 Air Freshener Capsule-Wild Bluebell
– Ecovacs Deebot T10 Air Freshener Capsule-Cumcumber&Oak
– Ecovacs Deebot T10 Buddy Kit – 5 Brush, 3 Filter/Sponge
– Ecovacs Deebot T10 Auto-Empty Station Disposable Dust Bag – 3.2L (3 Bags)
– Ecovacs Deebot T10 Replacement Battery Pack (5200mAh)
TOP BRAND:
With over 20 years of design and industry-leading research, taking pride in technological creativity, ECOVACS is recognized and beloved by 20 million households worldwide.
What’s in the box
1 x Ecovacs Deebot T10 Robot Vacuum Cleaner (White)
1 x Auto Empty Charging Station Dock (White)
1 x Power Adapter (EU Plug)
1 x Side Brushes Set
1 x Ecovacs OZMO Pro 3.0 Water Mopping Accessory (Water Reservoir)
1 x Washable Cleaning Cloth
2 x Disposable Cleaning Pads
1 x High-Efficiency HEPA Filter (Sponge + Filter with Holder)
1 x Multifunction Cleaning Tool
2 x Disposable Dust Bag (1 pre-installed)
1 x Instruction Manual
1 x Quick Start Guide
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Packaged Weight | 14300 g |
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Dimensions | 479 × 432 × 411 mm |
Brand | |
Colour | White |
Power Output | |
What's in The Box | 1 x Auto Empty Charging Station Dock (White), 1 x Ecovacs Deebot T10 Robot Vacuum Cleaner (White), 1 x Ecovacs OZMO Pro 3.0 Water Mopping Accessory (Water Reservoir), 1 x High-Efficiency HEPA Filter (Sponge + Filter with Holder), 1 x Instruction Manual, 1 x Multifunction Cleaning Tool, 1 x Power Adapter (EU Plug), 1 x Quick Start Guide, 1 x Side Brushes Set, 1 x Washable Cleaning Cloth, 2 x Disposable Cleaning Pads, 2 x Disposable Dust Bag (1 pre-installed) |
SKU | 6943757615674 |
Warranty | 12 Months |
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1 Inquiries
ClickPayGet customers come first – we want our customers to be happy with what they receive.
If you are not completely happy, you can easily Log a Return & Refund on the ClickPayGet Website where you can choose for us to credit your ClickPayGet account wallet or refund you directly, alternatively you can Log an Exchange, both options are subject to our below terms.
This Policy is part of the ClickPayGet Terms and Conditions, and so words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise.
Note that nothing in this Policy is intended to limit your statutory rights in any way.
Returns are collected via our courier at our cost and exchanges are sent with our courier at our cost, we currently do not offer a drop off/collection point for pickups and returns.
How to prepare your products for a return:
To prevent delays and ensure that your request is handled as swiftly as possible, you are responsible for the below 3 points when returning your products to us:
Kindly understand that failing to follow any of the above 3 requirements could delay the processing of your request or even result in the return and refund request getting rejected.
Customers can return an unwanted product to us at no charge, if:
After 30 days, you can only return a product if it is defective until expiry of warranty period.
We Offer 3 Options When Choosing to Return a Product:
When logging a return you may choose any of the above 3 options, you can then choose 2 options:
– Credit your ClickPayGet account wallet or;
– Refund you to your original payment method (processed via PayFast).
Once we receive your request, we will will collect the product from you with our courier from you at no charge.
Once we receive it, we will inspect the product and validated your return request within 10 days.
If you are unhappy with the product you received, it can be exchanged for a different size or colour variation (provided that such variation is available) or a completely different product altogether.
Once we receive your request for the exchange, we will have our courier collect the product from you, upon receiving it, we will inspect it.
If the product is not damaged, we will approve the Exchange Request and dispatch the product that you have requested to be exchanged (provided that it is available).
If the variation is not available, we will credit your ClickPayGet account wallet with the purchase price of the product within 10 days.
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Should a product be damaged or missing any parts or accessories at the time of delivery/collection, please notify us within 7 days of such delivery/collection by logging a return on the ClickPayGet Website.
We will arrange to collect the product from you at no charge.
Once we have inspected the product and validated your return, we will at your choice repair/replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your ClickPayGet account wallet with the purchase price of the product (or refund you if that is your preference).
We do our best to try to make sure that the products offered on the ClickPayGet Website are of the high quality standard, as well as in normal working order and without any deficiencies.
What is a deficiency?
A deficiency is an imperfection in the manufacturing of a product or any essential quality of a product, which would subsequently makes the product less satisfactory than one would reasonably expect in such situation.
The following will NOT be regarded as a deficiency and therefore will not allow you to a return under this section 3:
1 Damage arising from a failure to insufficient care for the product;
2 Damage caused from unauthorized modifications to the product;
3 Damage caused by carelessness, user misuse or incorrect usage of the product;
4 Where the specifications and description of a product, while accurately described on the ClickPayGet Website and generally fit for its intended purpose, do not suit you.
5 Damage arising from electrical surges or air/sea corrosion;
6 Faults resulting from normal wear and tear from using the product
If we sell you a product which has a deficiency or otherwise be of a lower standard of quality (excluding for Direct Warranty Products which we highlight below), please notify us as soon as possible after you become find out about the deficiency or inferior quality, but in it must be within 6 months after delivery of the product (except in the case of an extended warranty, which is set out below).
You can easily do this by logging a return on the ClickPayGet Website, and we will arrange to collect the product from you at no charge to you.
Once we have examined the product and authorised your return, we will at your choice repair / replace the product (if, such repair is feasible / we have the same product in stock to offer it as a replacement) or credit your ClickPayGet account wallet with the purchase price of the product (or refund you to your original payment method if that is your choice).
If the repair / replacement takes more than 21 days to be done, we will contact you to see if you would rather receive a credit / refund.
If there is no extended warranty period , unfortunately we cannot assist with returns that exceed the 6 month period.
When you request a repair, refurbished product or a used product and when a repair is not possible, we will see if we have an alternative reconditioned product or used product in our
inventory (which is the same product, of the same nature and class, as the one sold), but if we do not, we will credit your ClickPayGet account wallet or refund you (depending on your preference).
A product in flawless condition (which is not a Unboxed Promo, reconditioned product or a product that has already been used), is not the same product as a used product or reconditioned product.
Our Unboxed Promo are reconditioned products and used products that have been heavily discounted when compared to products which are in a flawless state.
While our standard warranty is 6 months, some products carry an extended warranty of 12 months. If a product that has an extended warranty turns out to have a deficiency after more than 6 months after the day of delivery, please inform us as soon as rationally possible after you have become aware of the deficiency, but in any situation, we must be informed within the extended supplier warranty period after delivery of the product.
You can do so by simply logging a return on the ClickPayGet Website under the order section, and we will attend to your return at no charge.
Please understand that unfortunately, we are unable to assist with returns that exceed the extended warranty period.
Please note that the extended warranty is also often stated in a instruction manual or leaflet inside the product packaging. Please make yourself aware of any such terms and conditions as it is your responsibility.
We are able to provide 2 types of coupons:
If you have used a Percentage Coupon to pay for an order, and you or we cancel your order (in full or in part) prior to delivery of the product(s), or you log a Return & Refund request for one or more products to credit your ClickPayGet account wallet as per the Returns Policy, the value of the discount received using the Percentage Coupon will be deducted off the purchase price of the cancelled or returned product(s), and we will by default credit your ClickPayGet account wallet for the balance, if any, or refund you directly to the original payment method (PayFast) if that is your preference.
ClickPayGet may in its sole discretion enact limitations on the use of the replacement Fixed Coupon.
For any subsequent returns or cancelations arising out of the same order, we will by default credit your ClickPayGet account wallet with the value of the returned product (or refund you to the original payment method used (PayFast) if that is your preference.
If you have used a Fixed Product Coupon to pay for an order, and either you or we later cancel your entire order (or a portion of the order) before it having been delivered, or you log a return of one or several products, the value of the Fixed Product Coupon will be deducted off the purchase price of the cancelled or returned product(s), and we will credit your ClickPayGet account wallet with the balance, if any, or refund you to your original payment method (PayFast) if that is your preference.
ClickPayGet may in its sole discretion enact limitations on the use of the replacement Fixed Coupon.
For any ensuing cancellations or returns occurring of the same order, we will by default credit your ClickPayGet account wallet with the value of the cancelled or returned product or refund you to your original payment method (Payfast) if that is your preference.
If you have used a ClickPayGet Gift Voucher to purchase a product which you later chose to return for a refund or cancelled the order, in accordance with the Policy, we cannot refund you in cash for that portion of the purchase price which you paid using the Gift Voucher, we will only be able to credit your ClickPayGet account wallet.
If you return a product that has a deficiency to us, but you fail to return all of the parts, accessories and paperwork that were found in the packaging when sold, then we are allowed to (subject to applicable law in South Africa) refuse the return, or only to replace the article that you did return; or to estimate the value of the missing accessories; or parts and to credit or refund you in respect of the returned item only.
If you return a product that does not comply with this Policy, you may be liable to reimburse us for the cost of collecting the product from you and the cost of having the product returned to you.
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If, at any time, items are returned (and such the return is approved by us) in accordance with the this Returns policy or cancelled before delivery in accordance with customer terms and conditions, the value of the authorised refund or cancelled item will be credited to your ClickPayGet account wallet or be refunded to your original payment method (PayFast).
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary.
Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
We use RAM Couriers, one of South Africa’s top couriers for a fast and reliable delivery to our customers.
Standard Delivery:
Cape Town, Durban, Johannesburg & Pretoria Delivery Time | Regional Area Delivery Time | Remote Area Delivery Time |
---|---|---|
2-3 days | 3-4 days | 3-4 days |
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary.
Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
We use RAM Couriers, one of South Africa’s top couriers for a fast and reliable delivery to our customers.
Standard Delivery:
Cape Town, Durban, Johannesburg & Pretoria Delivery Time | Regional Area Delivery Time | Remote Area Delivery Time |
---|---|---|
2-3 days | 3-4 days | 3-4 days |
How long does it run for? –
It runs for 260 minutes.