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2in1 Vacuum & Mop Design, Mops with Clean Water, WiFi/APP, Cordless, Manoeuvrable, Self-Propelled, Self-Cleans
Available: Available for pre-ordering
R8,499
FLOOR ONE S5 smart cordless wet-dry vacuum cleaner and mop for hard floors.
Digital display, long run time with iLoop™ Smart Sensor Technology, great for sticky messes and pet hair.
Space-saving design, bigger tanks, edge cleaning, upgraded display – Tineco’s top-rated FLOOR ONE series just got a major upgrade
Main Features:
• 2in1 Smart Vacuum & Mopping:
Simultaneously vacuum and mop wet or dry messes, and even sticky messes on hard floors with ease, this is the way cleaning was meant to be: fast, effective, convenient, and easy.
Cut your cleaning time in half with simultaneous vacuum and mopping.
• iLoop™ Smart Sensor Technology:
Our proprietary iLoop™ Smart Sensor Technology takes the guesswork out of cleaning by detecting wet and dry dirt, debris and other messes.
It automatically adjusts suction, water flow, and brush roller speed to clean any mess it encounters, enabling for a longer runtime, cleaner floor and easier user experience.
No more having to switch between power level settings to adjust suction power.
• Enhanced Edge Cleaning:
The FLOOR ONE S5 brush roller (exclusive to this model) is designed to glide closely against baseboards and clean hard-to-reach corners.
Your floors become completely dry and streak-free in minutes.
• A Major Upgrade:
The clean water tank is 30% larger than our last gen FLOOR ONE model, allowing users to clean larger areas with less water refilling interruption.
The dual-tank system keeps clean and dirty water separate, so you’re always cleaning with fresh water and solution.
• Easy Maintenance:
Never touch a dirty roller again.
The hands-free, self-cleaning function automatically flushes the inner tubing and cleans the brush roller, for fast, mess-free maintenance.
The pet hair strainer makes pet hair removal quick and easy for homes with pets, while the 3in1 docking station simultaneously stores, charges the unit for utmost convenience and organises all the included accessories in one place.
• Voice Guidance & Smartphone App Connectivity:
Monitor cleaning performance with both the built-in voice assistant and TINECO APP which provide helpful maintenance reminders, cleaning reports, and other useful resources.
• Bigger Tanks, Longer Cleaning:
Enjoy up to 35 minutes of cordless runtime thanks to iLoop™ smart battery optimization. Higher-capacity clean and dirty water tanks enable users to clean larger areas without interruption.
• Clean with Confidence:
Monitor your mess with the smart iLoop™ display.
The iLoop™ ring on the screen changes from red to blue to tell you when the floor is clean.
• Touch-Free Self-Clean:
When placed on the charging dock, at the press of a button, the self-cleaning cycle automatically removes dirt, hair and debris from the brush roller and tube for fast, hands-free maintenance.
• Quick Drying, No Streaks:
Unlike traditional mopping, the FLOOR ONE S5 leaves your floors completely dry and streak-free in a matter of minutes.
No more waiting for floors to dry after cleaning.
• Continuous Fresh Water Cleaning:
The dual-tank system keeps clean and dirty water separate enabling it to continuous clean with clean water and cleaning detergent.
No more splashing around dirty water like you do with a traditional mop.
• Enhanced Manoeuvrability with Motorised Wheels & Swivel Steering:
Lightweight and ergonomically designed, the FLOOR ONE S5 features swivel steering and motorised wheels, optimized height, and an easy-to-grip handle for enable easy manoeuvrability and maximum comfort.
• Deodorizing & Cleaning Detergent Solution:
Includes a multi-surface cleaning solution for hard floor cleaning.
It’s tough on stains and safe to use on indoor flooring.
Make sure to ONLY use the Tineco detergent solution (standalone bottles locally available) in order to protect the unit as our detergent does not foam up nor does it crystalise when dried inside the water tank.
Specifications:
• Model: FLOOR ONE S5
• Type: Powerful Cordless Vacuum & Washer
• Colour: Black & White
• Display: Fault Indicator
• Sensor: iLoop™ Smart Sensor Technology
• Power Rating: 220W
• Modes: Normal / Max Water Flow
• Max Suction Power: 15-30W
• Motor Type: Brushless Motor
• Clean Water Tank Capacity: 0.8L
• Dirty Water Tank Capacity: 0.7L
• Floor Water Recycle Efficiency: 93%; fast dry technology
• Filtration System: Sponge
• Operation Noise: <78dB (A)
• Self-Cleaning: One-touch self-clean system
• Battery Type: Li-ion
• Battery Capacity: 4000mAh battery
• Runtime: 35min
• Charging: 3-in-one docking station
• Charging Time: 4-5 Hours
• Surface Recommendation: Hard Floor
• Filtre Type: HEPA
• APP & WIFI: Yes
• Display: Yes
• Voice: Yes
• Product Dimensions: 286 x 254 x 1100mm
• Packaging Dimensions: 320 x 290 x 730mm
• Net Weight: 4.5kg (9.92lbs)
• Gross Weight: 7.88 kg (17.37 lbs)
About Tineco:
Founded in 1998, Tineco dedicates itself to the engineering of premium household electronics that are helpful, easy to use, and smart.
With over two decades of experience in the home cleaning industry, Tineco never stops innovating and is ready to create an easy smart life for everyone.
Awards:
Tineco has won many awards such as CES Innovation Award, iF Design Award, Reddot Winner Award and more.
As Featured in:
CNN, NBC News, Forbes, USA Today, CNET, ELLE and more…
Rating
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Packaged Weight | 787 g |
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Dimensions | 660 × 323 × 292 mm |
Brand | |
Capacity | 700ml, 800ml |
Colour | White & Black |
Power Output | |
Runtime | 35 minutes |
Suction Power | 30W |
What's in The Box | 1x 3-in-1 Cleaning Tool, 1x Charging Base, 1x Deodorizing & Cleaning Detergent Solution, 1x FLOOR ONE S5 Main Body, 1x HEPA Filter, 1x Wall Charging Adapter Brick and Cable (EU) |
SKU | 6972200196132 |
Warranty | 24 Months |
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ClickPayGet customers come first – we want our customers to be happy with what they receive.
If you are not completely happy, you can easily Log a Return & Refund on the ClickPayGet Website where you can choose for us to credit your ClickPayGet account wallet or refund you directly, alternatively you can Log an Exchange, both options are subject to our below terms.
This Policy is part of the ClickPayGet Terms and Conditions, and so words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise.
Note that nothing in this Policy is intended to limit your statutory rights in any way.
Returns are collected via our courier at our cost and exchanges are sent with our courier at our cost, we currently do not offer a drop off/collection point for pickups and returns.
How to prepare your products for a return:
To prevent delays and ensure that your request is handled as swiftly as possible, you are responsible for the below 3 points when returning your products to us:
Kindly understand that failing to follow any of the above 3 requirements could delay the processing of your request or even result in the return and refund request getting rejected.
Customers can return an unwanted product to us at no charge, if:
After 30 days, you can only return a product if it is defective until expiry of warranty period.
We Offer 3 Options When Choosing to Return a Product:
When logging a return you may choose any of the above 3 options, you can then choose 2 options:
– Credit your ClickPayGet account wallet or;
– Refund you to your original payment method (processed via PayFast).
Once we receive your request, we will will collect the product from you with our courier from you at no charge.
Once we receive it, we will inspect the product and validated your return request within 10 days.
If you are unhappy with the product you received, it can be exchanged for a different size or colour variation (provided that such variation is available) or a completely different product altogether.
Once we receive your request for the exchange, we will have our courier collect the product from you, upon receiving it, we will inspect it.
If the product is not damaged, we will approve the Exchange Request and dispatch the product that you have requested to be exchanged (provided that it is available).
If the variation is not available, we will credit your ClickPayGet account wallet with the purchase price of the product within 10 days.
We are entitled to inspect the product to validate your return or exchange.
Should a product be damaged or missing any parts or accessories at the time of delivery/collection, please notify us within 7 days of such delivery/collection by logging a return on the ClickPayGet Website.
We will arrange to collect the product from you at no charge.
Once we have inspected the product and validated your return, we will at your choice repair/replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your ClickPayGet account wallet with the purchase price of the product (or refund you if that is your preference).
We do our best to try to make sure that the products offered on the ClickPayGet Website are of the high quality standard, as well as in normal working order and without any deficiencies.
What is a deficiency?
A deficiency is an imperfection in the manufacturing of a product or any essential quality of a product, which would subsequently makes the product less satisfactory than one would reasonably expect in such situation.
The following will NOT be regarded as a deficiency and therefore will not allow you to a return under this section 3:
1 Damage arising from a failure to insufficient care for the product;
2 Damage caused from unauthorized modifications to the product;
3 Damage caused by carelessness, user misuse or incorrect usage of the product;
4 Where the specifications and description of a product, while accurately described on the ClickPayGet Website and generally fit for its intended purpose, do not suit you.
5 Damage arising from electrical surges or air/sea corrosion;
6 Faults resulting from normal wear and tear from using the product
If we sell you a product which has a deficiency or otherwise be of a lower standard of quality (excluding for Direct Warranty Products which we highlight below), please notify us as soon as possible after you become find out about the deficiency or inferior quality, but in it must be within 6 months after delivery of the product (except in the case of an extended warranty, which is set out below).
You can easily do this by logging a return on the ClickPayGet Website, and we will arrange to collect the product from you at no charge to you.
Once we have examined the product and authorised your return, we will at your choice repair / replace the product (if, such repair is feasible / we have the same product in stock to offer it as a replacement) or credit your ClickPayGet account wallet with the purchase price of the product (or refund you to your original payment method if that is your choice).
If the repair / replacement takes more than 21 days to be done, we will contact you to see if you would rather receive a credit / refund.
If there is no extended warranty period , unfortunately we cannot assist with returns that exceed the 6 month period.
When you request a repair, refurbished product or a used product and when a repair is not possible, we will see if we have an alternative reconditioned product or used product in our
inventory (which is the same product, of the same nature and class, as the one sold), but if we do not, we will credit your ClickPayGet account wallet or refund you (depending on your preference).
A product in flawless condition (which is not a Unboxed Promo, reconditioned product or a product that has already been used), is not the same product as a used product or reconditioned product.
Our Unboxed Promo are reconditioned products and used products that have been heavily discounted when compared to products which are in a flawless state.
While our standard warranty is 6 months, some products carry an extended warranty of 12 months. If a product that has an extended warranty turns out to have a deficiency after more than 6 months after the day of delivery, please inform us as soon as rationally possible after you have become aware of the deficiency, but in any situation, we must be informed within the extended supplier warranty period after delivery of the product.
You can do so by simply logging a return on the ClickPayGet Website under the order section, and we will attend to your return at no charge.
Please understand that unfortunately, we are unable to assist with returns that exceed the extended warranty period.
Please note that the extended warranty is also often stated in a instruction manual or leaflet inside the product packaging. Please make yourself aware of any such terms and conditions as it is your responsibility.
We are able to provide 2 types of coupons:
If you have used a Percentage Coupon to pay for an order, and you or we cancel your order (in full or in part) prior to delivery of the product(s), or you log a Return & Refund request for one or more products to credit your ClickPayGet account wallet as per the Returns Policy, the value of the discount received using the Percentage Coupon will be deducted off the purchase price of the cancelled or returned product(s), and we will by default credit your ClickPayGet account wallet for the balance, if any, or refund you directly to the original payment method (PayFast) if that is your preference.
ClickPayGet may in its sole discretion enact limitations on the use of the replacement Fixed Coupon.
For any subsequent returns or cancelations arising out of the same order, we will by default credit your ClickPayGet account wallet with the value of the returned product (or refund you to the original payment method used (PayFast) if that is your preference.
If you have used a Fixed Product Coupon to pay for an order, and either you or we later cancel your entire order (or a portion of the order) before it having been delivered, or you log a return of one or several products, the value of the Fixed Product Coupon will be deducted off the purchase price of the cancelled or returned product(s), and we will credit your ClickPayGet account wallet with the balance, if any, or refund you to your original payment method (PayFast) if that is your preference.
ClickPayGet may in its sole discretion enact limitations on the use of the replacement Fixed Coupon.
For any ensuing cancellations or returns occurring of the same order, we will by default credit your ClickPayGet account wallet with the value of the cancelled or returned product or refund you to your original payment method (Payfast) if that is your preference.
If you have used a ClickPayGet Gift Voucher to purchase a product which you later chose to return for a refund or cancelled the order, in accordance with the Policy, we cannot refund you in cash for that portion of the purchase price which you paid using the Gift Voucher, we will only be able to credit your ClickPayGet account wallet.
If you return a product that has a deficiency to us, but you fail to return all of the parts, accessories and paperwork that were found in the packaging when sold, then we are allowed to (subject to applicable law in South Africa) refuse the return, or only to replace the article that you did return; or to estimate the value of the missing accessories; or parts and to credit or refund you in respect of the returned item only.
If you return a product that does not comply with this Policy, you may be liable to reimburse us for the cost of collecting the product from you and the cost of having the product returned to you.
Donations you make on ClickPayGet, or any goodwill credit you may receive from us, are not refundable.
Please note that we only refund to the original payment method that you originally used – i.e. payment by credit card will be refunded via PayFast to the same Debit/Credit Card that had been originally used to make the payment.
If, at any time, items are returned (and such the return is approved by us) in accordance with the this Returns policy or cancelled before delivery in accordance with customer terms and conditions, the value of the authorised refund or cancelled item will be credited to your ClickPayGet account wallet or be refunded to your original payment method (PayFast).
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary.
Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
We use RAM Couriers, one of South Africa’s top couriers for a fast and reliable delivery to our customers.
Standard Delivery:
Cape Town, Durban, Johannesburg & Pretoria Delivery Time | Regional Area Delivery Time | Remote Area Delivery Time |
---|---|---|
2-3 days | 3-4 days | 3-4 days |
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary.
Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
We use RAM Couriers, one of South Africa’s top couriers for a fast and reliable delivery to our customers.
Standard Delivery:
Cape Town, Durban, Johannesburg & Pretoria Delivery Time | Regional Area Delivery Time | Remote Area Delivery Time |
---|---|---|
2-3 days | 3-4 days | 3-4 days |
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