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600mAh Battery, 3 Noise Cancelling Modes, IR Wearing Detect, IPX5 Water Resistant, TypeC, Find My Earbuds App
Available: In stock (Cape Town)
R899
Main Features:
• Hybrid -35dB ANC Noise Cancelling Technology:
With dual microphones, one feeds forward reducing ambient noises, the other feeds-back?reducing in-ear noises this enables it to catch the ambient sounds from your surroundings, whether it’s in-flight noise, city traffic, or office chatter, the T16 can block background noises up to 35dB by matching it with ultrasonic frequencies.
• Multiple Noise Cancelling Modes Available on the Haylou App:
You can choose NC mode for your current situation through the linked Haylou App.
Double touch left panel to switch among transparent, NC and outdoor mode.
Users can only choose any one from 3 NC modes by touching panel and users have access to 4 NC modes via the Haylou App.
• 3 Modes:
1. Transparent Mode
Enables access to ambient sound for users to be aware of surroundings when running or walking, this is done for a safer listening experience.
Noise Cancelling Mode
– Blocks out noises in bustling places like subway or high-speed train.
Outdoor Mode
– Reducing wind noise when you are driving or cycling.
• Perfect Tuning – No more Distortion:
Coupled with sound quality compensation, our team of sound engineers have resorted to the acoustic golden ratio of the tuning base in a bid to deliver HD original sound in various situations.
• CCAW Reshaping Your Listening – Small Details Makes a Big Difference:
High-end Copper Clad Aluminium Wire(CCAW) is able to provide every audio detail as a way to bring about studio-quality sound that’s incredibly clear and natural.
• Low-latency Mode – Lip-sync in Gaming and Streaming:
Triple touch right panel to wake up low-latency mode.
In this ultra-low delay mode, you can hardly feel any lag when playing allowing users to always act before other players when playing games.
• Up-to 30hr – Long-lasting Battery Life – Wireless Charging, Free Life:
Earbuds can stream around 6 hours per case charge.
With the 600mAh capacity of the charging carry case, the total battery life can reach a total of 30 hours.
Note: At 50% volume: one charge from the charging case means 6hr playing with ANC off or 4.5hr playing with ANC on.
• 2 Charging Options:
1. Wireless charging makes everything easy, simply place the charging case on a wireless charger to recharge.
Note: Wireless charger is not included in the package.
2.Wired charging with USB Type-C port makes charging the battery even faster.
• Infrared Sensor for Wearing Detection – Seamless & Automatic:
Pick up the earbuds from the charging case and they will automatically power on and connect, making everything smart and automatic.
Thanks to the high-sensitive infrared sensor, the T16 can detect wearing status.
Put on the earbuds to play, take off to pause and put back on to resume.
• Unbreakable Wireless Connection:
Thanks to LDS antenna, the T16 has extended operation range to 30m without signal interference.
With Bluetooth 5.0 chip, T16 offers faster and more stable connection than ever.
• IPX5 Water Resistant:
Streamline design, comfortable wearing, exquisite housing, water/sweat proof as well shock-resistant.
It can provide splash water protection in any direction.
Yet be aware not to wear in places such as rainstorms, bathing, etc. (not to be submerged in water).
• View Charge Level Display on the Case or App:
With the highly visible LED charge status light, simply open the lid to check the battery level.
Check remained battery of earbuds and case on App.
• Find Your Earbuds via App:
Find your earbuds via the Haylou App.
Specifications:
• Colour: Black
• Model: T16
• Weight: 5.3g
• Bluetooth Version: V5.0
• Operation Range: 30m (with no obstacle)
• Battery Capacity: 50mAh(single earbud)
• Charging Earbuds Time: approx. 2h
• Calling Time: approx. 6h with ANC off, approx. 4.5h with ANC on
• Standby Time: approx. 4 months (with charging case)
• Battery Life (h): Approx. 30h (with charging case) with ANC off
• Battery Type: li-ion
• Button Type: Touch Panel
• Functions: Power on/off, call control, pause/resume playing, skip track, gaming mode, voice assistant
• Supported Devices: Smartphones (Android and iOS), Windows devices / MacOS devices and laptop, tablets etc.
Charging Case:
• Charging Case Battery capacity: 600mAh
• Case Charging Port Type: USB Type-C
• Input Parameter: 5V 500mA
• Output Parameter: 5V 150mA
• Charging Time: Approx. 3h
• Standby Time: Approx. 4 months
• Battery Type: li-ion
Instructions:
• How to Wear:
Place earbuds in ear and adjust it to fit yourself.
• How to Charge:
Earbuds:
1. Push earbuds into carry case without closing lid.
LED on the earbud will shine solid red when charging and turn white for 60s once fully charged up.
2. Push earbud into carry case with closing lid.
LED on the earbud will breathe white slowly when charging and turn off once fully charged up.
Carry case:
1. Charge the case by USB cable
2. Wireless charge
LED on the charging case will glow solid red when charging and turn on red for 30s once fully charged up.
When low battery (battery level under 25%): when open the lid, the LEDs will blink red promptly for 30s.
• How to Power-on:
Open the lid to power on earbuds.
Keep touching the touch panels for 1.5s to power on earbuds (LED will turn on for 1s).
• How to Power-off:
Push earbuds into carry case and close lid to power them off.
Or, keep touching the panels for 4.5s to power off earbuds (LED will turn on for 2s) to power off manually.
• How to Connect:
Auto connecting:
Take out the earbuds a like from carry case.
The LEDs on either earbud will blink white slowly, then on your smartphone/tablet/computer, search for “Haylou T16” and tap to connect.
If earbuds fail to connect, please place them back in case and repeat the above steps.
Once powering on, the earbuds will auto re-connect to the last device in connectivity records, if any (Bluetooth has to be activated).
Manual connecting:
Turn off the earbuds, manually turn on earbuds, the LED on either earbud will then blink white slowly.
On the smartphone/tablet/laptop, search for the earbud and tap to connect.
Auto connection in mono mode:
Take out either earbud to power on, the LED will then blink white slowly and then on the device, search for “Haylou T16” and tap to connect.
Manual connection in mono mode:
Turn off earbuds, manually turn on either earbud, the LED on the earbud will then blink white slowly, the on the device, search for the earbud and tap to connect.
How to Link with APP:
1. Please scan the QR Code on package or bin the instruction manual to download and install Haylou APP.
2. Or search, download and install it the iOS app Store or Google Store.
3. For first time connection, please open lid and keep earbuds inside the case while the Bluetooth function is being turned on.
4. In Haylou APP, tap Adding Device and follow the instructions to link.
• Functions:
– Take off/put on earbud = Pause/resume playing music
– Touch either panel = Pause/resume playing music/ Answer incoming call
– Keep touching either panel for 1.5s = Ignore incoming call / When playing or standby, activate voice assistant
– Double touch right panel = Skip track forward / Put the call on hold
– Double touch left panel = Switch among NC, Outdoor and Transparent Modes
– Triple touch right panel = Switch on/off Low-latency Mode
• Factory Setting:
If earbuds do not function well, please refer the following steps to reset to factory settings:
Place the earbuds back into the case, open the lid and triple click the case to set them to reset to factory setting.
The earbuds will then auto pair with each other.
Right earbud will serve as master and become connectable to the device when LED blinks white slowly. (If earbuds stay in the case, they will only be charged after pairing with each other).
• FAQ:
Audio only outputs from single earbud (It is a very rare occurrence):
Please reset the Haylou T16, remove connectivity record on your device (smartphone, tablet or computer) and re-connect the earphones to your device.
Notes:
1. LED glows solid white for 60s when earbuds are topped up.
2. Carry case cannot charge earbuds, if its battery is drained.
3. LEDs on carry case will turn off once the case is fully charged up. if you charge it once again, LEDs will not give any notice, which does not mean the case is not charged.
• Tips:
1. Before using the headset, please read the manual carefully and keep it for future references.
2. The headset need to be fully charged prior to first-time use.
3. If the headset is left unused for over two weeks, please recharge it periodically.
4. If the headset cannot be found when searching on your phone, please check whether it is in pairing mode; if left unconnected for a long while, the headset will exit pairing mode, please re-enter the mode; if a procedure error of your phone occurs, reboot it; if a procedure error of the headset occurs, reboot or reset it.
Please Note:
• Please manually pair this item with your smart phone for first time use. It will auto reconnect to your phone in connectivity records, if any.
• Never disassemble or modify your headset for any reasons to avoid any damages and danger.
• Do not store the headset in extreme temperatures (under 0 Degree C or over 45 Degree C).
• Avoid using the LED indicator close to the eyes of children or animals.
• Do not use this headset during a thunderstorm to avoid irregular function and increased risk of electric shock.
• Do not use harsh chemicals or strong detergents to clean the headset.
• Keep the headset dry.
• Please do not shower with earbuds. Do not wear them on a rainy day. Do not leave them in washing machine or other extreme situations (not submergible).
• Clean them with dry cloth, after use in pursuing a longer service life.
What’s in the box
1x Haylou T16 Bluetooth TWS Earbuds (Earbuds & Wireless Charging Case)
1x USB Type-A to USB Type-C Charging Cable
1x Quick-start Instruction Manual
2x Large Replaceable Ear Tips
2x Medium Replaceable Ear Tips
2x Small Replaceable Ear Tips
Rating
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Packaged Weight | 137 g |
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Dimensions | 160 × 100 × 42 mm |
Brand | Haylou |
What's in the box | 1x Haylou T16 Bluetooth TWS Earbuds (Earbuds & Wireless Charging Case)1x USB Type-A to USB Type-C Charging Cable1x Quick-start Instruction Manual2x Large Replaceable Ear Tips2x Medium Replaceable Ear Tips2x Small Replaceable Ear Tips |
SKU | 6971664930511 |
Warranty | 6 Months |
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ClickPayGet customers come first – we want our customers to be happy with what they receive.
If you are not completely happy, you can easily Log a Return & Refund on the ClickPayGet Website where you can choose for us to credit your ClickPayGet account wallet or refund you directly, alternatively you can Log an Exchange, both options are subject to our below terms.
This Policy is part of the ClickPayGet Terms and Conditions, and so words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise.
Note that nothing in this Policy is intended to limit your statutory rights in any way.
Returns are collected via our courier at our cost and exchanges are sent with our courier at our cost, we currently do not offer a drop off/collection point for pickups and returns.
How to prepare your products for a return:
To prevent delays and ensure that your request is handled as swiftly as possible, you are responsible for the below 3 points when returning your products to us:
Kindly understand that failing to follow any of the above 3 requirements could delay the processing of your request or even result in the return and refund request getting rejected.
Customers can return an unwanted product to us at no charge, if:
After 30 days, you can only return a product if it is defective until expiry of warranty period.
We Offer 3 Options When Choosing to Return a Product:
When logging a return you may choose any of the above 3 options, you can then choose 2 options:
– Credit your ClickPayGet account wallet or;
– Refund you to your original payment method (processed via PayFast).
Once we receive your request, we will will collect the product from you with our courier from you at no charge.
Once we receive it, we will inspect the product and validated your return request within 10 days.
If you are unhappy with the product you received, it can be exchanged for a different size or colour variation (provided that such variation is available) or a completely different product altogether.
Once we receive your request for the exchange, we will have our courier collect the product from you, upon receiving it, we will inspect it.
If the product is not damaged, we will approve the Exchange Request and dispatch the product that you have requested to be exchanged (provided that it is available).
If the variation is not available, we will credit your ClickPayGet account wallet with the purchase price of the product within 10 days.
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We will arrange to collect the product from you at no charge.
Once we have inspected the product and validated your return, we will at your choice repair/replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your ClickPayGet account wallet with the purchase price of the product (or refund you if that is your preference).
We do our best to try to make sure that the products offered on the ClickPayGet Website are of the high quality standard, as well as in normal working order and without any deficiencies.
What is a deficiency?
A deficiency is an imperfection in the manufacturing of a product or any essential quality of a product, which would subsequently makes the product less satisfactory than one would reasonably expect in such situation.
The following will NOT be regarded as a deficiency and therefore will not allow you to a return under this section 3:
1 Damage arising from a failure to insufficient care for the product;
2 Damage caused from unauthorized modifications to the product;
3 Damage caused by carelessness, user misuse or incorrect usage of the product;
4 Where the specifications and description of a product, while accurately described on the ClickPayGet Website and generally fit for its intended purpose, do not suit you.
5 Damage arising from electrical surges or air/sea corrosion;
6 Faults resulting from normal wear and tear from using the product
If we sell you a product which has a deficiency or otherwise be of a lower standard of quality (excluding for Direct Warranty Products which we highlight below), please notify us as soon as possible after you become find out about the deficiency or inferior quality, but in it must be within 6 months after delivery of the product (except in the case of an extended warranty, which is set out below).
You can easily do this by logging a return on the ClickPayGet Website, and we will arrange to collect the product from you at no charge to you.
Once we have examined the product and authorised your return, we will at your choice repair / replace the product (if, such repair is feasible / we have the same product in stock to offer it as a replacement) or credit your ClickPayGet account wallet with the purchase price of the product (or refund you to your original payment method if that is your choice).
If the repair / replacement takes more than 21 days to be done, we will contact you to see if you would rather receive a credit / refund.
If there is no extended warranty period , unfortunately we cannot assist with returns that exceed the 6 month period.
When you request a repair, refurbished product or a used product and when a repair is not possible, we will see if we have an alternative reconditioned product or used product in our
inventory (which is the same product, of the same nature and class, as the one sold), but if we do not, we will credit your ClickPayGet account wallet or refund you (depending on your preference).
A product in flawless condition (which is not a Unboxed Promo, reconditioned product or a product that has already been used), is not the same product as a used product or reconditioned product.
Our Unboxed Promo are reconditioned products and used products that have been heavily discounted when compared to products which are in a flawless state.
While our standard warranty is 6 months, some products carry an extended warranty of 12 months. If a product that has an extended warranty turns out to have a deficiency after more than 6 months after the day of delivery, please inform us as soon as rationally possible after you have become aware of the deficiency, but in any situation, we must be informed within the extended supplier warranty period after delivery of the product.
You can do so by simply logging a return on the ClickPayGet Website under the order section, and we will attend to your return at no charge.
Please understand that unfortunately, we are unable to assist with returns that exceed the extended warranty period.
Please note that the extended warranty is also often stated in a instruction manual or leaflet inside the product packaging. Please make yourself aware of any such terms and conditions as it is your responsibility.
We are able to provide 2 types of coupons:
If you have used a Percentage Coupon to pay for an order, and you or we cancel your order (in full or in part) prior to delivery of the product(s), or you log a Return & Refund request for one or more products to credit your ClickPayGet account wallet as per the Returns Policy, the value of the discount received using the Percentage Coupon will be deducted off the purchase price of the cancelled or returned product(s), and we will by default credit your ClickPayGet account wallet for the balance, if any, or refund you directly to the original payment method (PayFast) if that is your preference.
ClickPayGet may in its sole discretion enact limitations on the use of the replacement Fixed Coupon.
For any subsequent returns or cancelations arising out of the same order, we will by default credit your ClickPayGet account wallet with the value of the returned product (or refund you to the original payment method used (PayFast) if that is your preference.
If you have used a Fixed Product Coupon to pay for an order, and either you or we later cancel your entire order (or a portion of the order) before it having been delivered, or you log a return of one or several products, the value of the Fixed Product Coupon will be deducted off the purchase price of the cancelled or returned product(s), and we will credit your ClickPayGet account wallet with the balance, if any, or refund you to your original payment method (PayFast) if that is your preference.
ClickPayGet may in its sole discretion enact limitations on the use of the replacement Fixed Coupon.
For any ensuing cancellations or returns occurring of the same order, we will by default credit your ClickPayGet account wallet with the value of the cancelled or returned product or refund you to your original payment method (Payfast) if that is your preference.
If you have used a ClickPayGet Gift Voucher to purchase a product which you later chose to return for a refund or cancelled the order, in accordance with the Policy, we cannot refund you in cash for that portion of the purchase price which you paid using the Gift Voucher, we will only be able to credit your ClickPayGet account wallet.
If you return a product that has a deficiency to us, but you fail to return all of the parts, accessories and paperwork that were found in the packaging when sold, then we are allowed to (subject to applicable law in South Africa) refuse the return, or only to replace the article that you did return; or to estimate the value of the missing accessories; or parts and to credit or refund you in respect of the returned item only.
If you return a product that does not comply with this Policy, you may be liable to reimburse us for the cost of collecting the product from you and the cost of having the product returned to you.
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If, at any time, items are returned (and such the return is approved by us) in accordance with the this Returns policy or cancelled before delivery in accordance with customer terms and conditions, the value of the authorised refund or cancelled item will be credited to your ClickPayGet account wallet or be refunded to your original payment method (PayFast).
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary.
Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
We use RAM Couriers, one of South Africa’s top couriers for a fast and reliable delivery to our customers.
Standard Delivery:
Cape Town, Durban, Johannesburg & Pretoria Delivery Time | Regional Area Delivery Time | Remote Area Delivery Time |
---|---|---|
2-3 days | 3-4 days | 3-4 days |
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay, so delivery times can vary.
Estimates are provided below to help you shop, but always check your order’s Estimated Delivery Date during checkout for the most accurate delivery information.
We use RAM Couriers, one of South Africa’s top couriers for a fast and reliable delivery to our customers.
Standard Delivery:
Cape Town, Durban, Johannesburg & Pretoria Delivery Time | Regional Area Delivery Time | Remote Area Delivery Time |
---|---|---|
2-3 days | 3-4 days | 3-4 days |
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