SOCIAL MEDIA MANAGER (WITH COPYWRITING EXPERIENCE)

Location: Cape Town CBD  - Contract: Permanent - Availability: Immediately - Offer: Basic Salary
Published: December 2019

REQUIREMENTS:

  • Secondary qualification (distinction in first language English)

  • Tertiary qualification relevant to the position 

  • Minimum of 2 years experience

  • ‘Finger on the pulse’ individual, aware and up-to-date with local and international brand and consumer trends

  • Proactive problem solver

  • Great written and verbal communication skills

  • Must be able to manage time and work to tight deadlines

  • Great organisation skills and attention to detail

  • Must be able to multitask (manage multiple creative briefs at one time)

  • Work at a dynamic pace with enthusiasm to reach the highest quality and seamlessly deliver on day-to-day requirements

  • Remain adaptable and flexible in the face of unfamiliar or changing situations

  • Willing to work necessary hours to make this position a success and ability to communicate if outcomes are not being met due to time constraints

  • Stay curious and constantly strive to develop your skills and craft

  • Graphic design experience

JOB SPECIFICATION:

SOCIAL MEDIA CHANNELS

  • Management of social media channels, that are aligned with company’s overall strategy and brand strategy

  • Management of all social media channels, in line with brand strategy and content plan

  • Drive engagement and growth of social communities and proactive Online Reputation Management (blogs, social media, Google reviews, forums, et cetera)

  • Optimise the social media strategy on an ongoing basis, including researching and launching new social media channels when relevant

  • Development of strategic initiatives, in order to improve the performance of marketing campaigns

  • Development and executing of strategies, in order to grow the audience of our social media channels and blog

  • Management of customer support, by answering questions (phone, email and over social media platforms)

CONTENT PLANNING

  • Creating and curating exciting and relevant content that increases brand awareness, would require some basic graphic design knowledge

  • Creating and managing the social media content calendar across platform channels, including, but not limited to, Facebook, Twitter, LinkedIn, Instagram, & YouTube 

  • Create thematic content relevant to identified audiences that is aligned with brand voice

  • Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns

  • Maintain a social content calendar that aligns with brand content strategies

  • Interpreting the direction of strategy/planning and creative leads

EVENTS

  • Attending & promoting industry events (often outside of office hours)

  • Attending relevant events to promote each brand/category

  • Planning and managing online and offline community/social events

REPORTING

  • Compile weekly reports on relevant social media metrics

  • Google Analytics and internal reports in order to get a better understanding of the performance of campaigns and develop an understanding of who our user base is

  • Analyse the long-term needs of the company’s social media strategy and offer monthly reports to the management team, that outlines any necessary changes to the digital marketing plan

PUBLIC RELATIONS & REVIEWS

  • Create content for press releases, newsletters, website content, and by-line articles

  • Manage the review product process, selecting products and platforms that are aligned with the company’s overall strategy and brand strategy

COPYWRITING

  • Assist with creating engaging copy/descriptions for Sensofinity's range of new and existing products

  • Assist with the creation of client presentations

  • Write for a number of channels and platforms

  • Adhere to and contribute to the writing style guide and tone and voice of the company and partners

  • Ensure that copy is accurate and without grammatical and spelling errors

  • Receive constructive feedback and use this to grow and improve as a writer

  • Brainstorm ideas and concepts with other members of the department to distill and develop ideas and promote these within the company

THE ENVIRONMENT:

  • Sensofinity employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of becoming a leading e-commerce company in Africa

  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve

  • We are short on ego and high on output

  • We are doers and not only thinkers, it’s all in the execution after all

  • We love what we do and what we are creating

WE SEEK TO EMPLOY AN EXTRA ORDINARY MIND WHO:

  • Is respectful but forthright

  • Is an expert at doing, who can not only design but also execute

  • Is analytical, able to use data to make decisions

  • Is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)

  • Is passionate about the potential of e-commerce and delivering a world-class customer experience

  • Is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

  • Is business SMART. Able to think about problems from a business perspective using technical and product input;

  • Is curious and challenge the status quo

  • Is innovative and enjoys iteration

  • Is collaborative

  • Thinks like an owner of the business

  • Is SMART, has INTEGRITY and is HARD WORKING

CONTACT US

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